Refund policy

Femora Refund & Exchange Policy

At Femora, we want you to love every purchase. If something isn’t right, we’re here to help.

Returns & Refunds

• Refund requests must be made within 3 days of receiving your order.
• Refunds are only applicable if there is a defect, damage, or issue with the product.
• The product must be unused, in original condition, and with all packaging intact.
• Once approved, refunds will be processed to your original payment method within a few business days.

Exchanges

• Exchanges are available within 3 days of delivery.
• You may request an exchange if you simply don’t like the product.
• Items must be unused and returned in original packaging.
• Exchange is subject to product availability.

Important Notes

• Items that show signs of use or damage caused by the customer will not be eligible.
• Shipping charges (if any) may not be refundable.
• Customers may be responsible for return shipping costs unless the product is defective.

How to Request

To request a refund or exchange, please contact us with your order details and clear photos